Billing Industry Dictionary is a free tool to get technical definitions and lookup industry terms from more than 11,000 terms, acronyms, and definitions. |
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Screen PopScreen pops are the display of an information screen on a computer monitor that is automatically triggered by an event such as an incoming call or customer selected feature request. This figure shows that because VoIP telephone systems can share the same type of data network, the telephone system can be more easily integrated with the company's information system. In this example, a customer service representative (CSR) is receiving a call from John Doe. The screen pop shows that John Doe has already purchased a book. The CSR can use the account information from John Doe to help him find additional products to purchase. Screen Pop Diagram Related Rating DefinitionsRating EngineTelecom Billing Books
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Dictionaries:
Wireless Dictionary
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Optical Dictionary
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Billing Dictionary
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Telecom Dictionary
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CATV Dictionary |
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