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Introduction to Telecom Billing Book

Telecom Billing Book

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   Screen Pop

Screen pops are the display of an information screen on a computer monitor that is automatically triggered by an event such as an incoming call or customer selected feature request.

This figure shows that because VoIP telephone systems can share the same type of data network, the telephone system can be more easily integrated with the company's information system. In this example, a customer service representative (CSR) is receiving a call from John Doe. The screen pop shows that John Doe has already purchased a book. The CSR can use the account information from John Doe to help him find additional products to purchase.

Screen Pop Diagram

Screen Pop Diagram

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   Telecom Billing Books

Introduction to Telecom Billing Book

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Introduction to Telecom Billing

This book explains the basic components, technologies used, and operation of UMTS LTE systems. Discover the key features that LTE systems provide that go beyond the capabilities of existing 2G and 3G mobile systems such as ultra high-speed Internet (100 Mbps+), television (multicast video), and low latency services (packet voice).

$11.99 Printed, $9.99 eBook1.99 Printed, $9.99 eBook

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