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Introduction to Telecom Billing Book
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CollectionsCollections are activities that a service provider performs to receive money from their customers. Ideally, all customers will receive their bills and pay promptly. Unfortunately, not all customers pay their bills and service providers must have a progressive collection process in the event a customer does not pay their bill. When customers are first added to a system, they are rated on the probability that they will pay their bills. This is accomplished by using information on their application and reviewing the credit history as provided by an independent credit reporting agency. The collection process for delinquent customers usually starts by sending a reminder messages to the customer be mail or recorded audio message. If initial attempts to collect are unsuccessful, more aggressive collection activities will progress that include restricted calling, service disconnection and sending or selling the uncollected invoice to a collection service.
Telecom Billing Books
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Introduction to Telecom Billing Book
This book explains how companies bill for telephone and data services, information services, and non-communication products and services. Billing and customer care systems convert the bits and bytes of digital information within a network into the money that will be received by the service provide. $11.99 Printed, $9.99 eBook |
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